Terms of Use 

Effective Date: January 8, 2026 

1) Acceptance of Terms 

Welcome to Intend Brands Inc. (“Oraya,” “we,” “us,” “our”). These Terms of Use (“Terms”) govern your access to and use of orayacoffee.com, intendbrands.com, and any related services, content, features, accounts, and purchases (collectively, the “Site”). By visiting or using the Site, you agree to be bound by these Terms and our Privacy Policy and Return & Refund Policy (collectively, the “Policies”). If you disagree, do not use the Site. 

2) Eligibility 

You must be the age of majority in your province or territory to make purchases on the Site. By placing an order, you represent that you have the legal capacity to enter into a binding contract. 

3) Accounts & Security 

You may create an account to streamline purchases. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms. 

4) Permitted Use; Prohibited Activities 

Use the Site only for lawful, personal purposes. You agree not to: 

  • Violate applicable laws, regulations, or third‑party rights; 

  • Interfere with Site operation, security, or infrastructure (e.g., malware, scraping, rate‑limiting evasion); 

  • Misrepresent identity, provide false information, or engage in fraud; 

  • Post or transmit harmful, defamatory, obscene, or infringing content; 

  • Reverse engineer or copy the Site’s code or design except as permitted by law; 

  • Use bots or automated means to purchase products or harvest data. 

We may monitor, restrict, or remove content and suspend access where appropriate. 

5) Product Information, Wellness Notice & Ingredients 

We strive for accurate product descriptions, images, pricing, and availability; however, errors may occur, and information may change without notice. 
Wellness Notice: Oraya’s wellness coffee blends may contain ingredients such as collagen, vitamins, minerals, and L‑Theanine. These products and statements are for general wellness and are not medical advice. They are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified healthcare professional before use, especially if pregnant or nursing, have a medical condition, or take medications. Discontinue use and consult a professional if adverse reactions occur. Keep out of reach of children. 
Caffeine content varies by product; individual sensitivity differs. Please read all labels and directions. 

6) Pricing, Orders & Payment 

All prices are shown in CAD unless indicated. We reserve the right to change prices, limit quantities, refuse or cancel orders (including after submission) due to suspected fraud, product unavailability, inaccuracies, or errors. If your payment has been charged for a cancelled order, we will refund the applicable amount. You authorize us (and our payment processors) to charge your selected payment method for all purchases, taxes, shipping, duties, and fees. 

7) Shipping, Delivery & Risk of Loss 

Shipping options, timelines, fees, and carriers are described at checkout and in our Shipping Policy. Title and risk of loss pass to you upon our delivery to the carrier. Delivery dates are estimates and not guarantees. We are not liable for delays outside our control. 

8) Returns & Refunds 

Please review our Return & Refund Policy for eligibility, process, and timing. Where required by law, you may have additional rights. Returned items must meet posted conditions (e.g., unopened, within specified timeframes). 

9) Subscriptions (if offered) 

If you enroll in a subscription (e.g., recurring deliveries), you authorize recurring charges to your payment method at the then‑current price until you pause or cancel as described in your account or confirmation email. We will notify you of material changes. 

10) Promotions, Gift Cards & Codes 

Promotional offers, gift cards, credits, and discount codes are subject to separate terms, may be limited or withdrawn at any time, are non‑transferable, and may not be combined unless stated. We may decline or adjust orders where promotions are misapplied or abused. 

11) User Content (Reviews, Comments) 

If you submit reviews, ratings, photos, or other content (“User Content”): 

  • You grant Intend Brands Inc. a non‑exclusive, worldwide, royalty‑free license to use, reproduce, modify, adapt, publish, and display such content for marketing, improvement, and operational purposes. 

  • You represent your own or have rights to the content and that it is accurate and lawful. 

  • We may moderate, edit, or remove content at our discretion. 

12) Intellectual Property 

All Site content, trademarks, logos, product names, images, designs, text, graphics, and code are owned by Intend Brands Inc. or its licensors and protected by copyright, trademark, and other laws. You may not copy, modify, distribute, or create derivative works without our prior written consent. Limited personal, non‑commercial viewing and printing of pages is permitted. 

13) Third‑Party Services & Links 

The Site may link to or integrate third‑party websites, payment processors, analytics, or social platforms. We do not control and are not responsible for third‑party content or practices. Your use of third‑party services is at your own risk and subject to their terms. 

14) Privacy & Data Protection 

Your use of the Site is subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information in accordance with applicable law (e.g., PIPEDA). By using the Site, you consent to our privacy practices and the transfer of data to service providers. 

15) Disclaimers 

THE SITE, PRODUCTS, AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, AND ACCURACY. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR‑FREE, OR THAT DEFECTS WILL BE CORRECTED. 

16) Limitation of Liability 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTEND BRANDS INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; OR BUSINESS INTERRUPTION ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO THE SITE OR PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRIOR TO THE EVENT. 

17) Indemnification 

You agree to indemnify, defend, and hold harmless Intend Brands Inc. and its affiliated sub-brands from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Site or products; (b) your violation of these Terms or Policies; or (c) your infringement or misappropriation of any third‑party rights.